Frequently Asked Questions
Everything you need to know about your Siyah Enterprise experience.
What is the standard shipping timeframe for orders?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international deliveries may take 7-14 business days depending on your location.
How can I track my order status?
Once your order has been dispatched, you will receive an email containing a unique tracking number and a link to our courier partner's portal to monitor your delivery in real-time.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. You can initiate a return or exchange through our online portal for a full refund or store credit.
Are your fashion pieces true to size?
Most of our items follow international sizing standards. We recommend checking the detailed size guide available on each product page to ensure the perfect fit for your body type.
Which payment methods do you accept?
Siyah Enterprise accepts all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the recipient.